Our business is expanding and we’re looking for someone to help with outside sales. Some travel is required.
For the qualified individual, we are offering $6,000 per month plus commissions after a minimum sales figure has been reached. The job involves contacting commercial and industrial accounts.…
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DDM Garage Doors in West Chicago, Illinois is growing, and we need someone to help customers in the United States and around the world get parts for their garage doors and dock equipment.
Job Description
This week we posted our new TorqueMaster Spring Replacement video on YouTube.
This was created to use in conjunction with our written Wayne Dalton TorqueMaster Torsion Spring Replacement instructions with pictures and animated gifs.
It took a while, but I believe the quality was worth the wait.…
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In my January 19 blog, I explained the changes FedEx and UPS had made for shipping boxes that are over eight feet long. One inch of extra length would cost more than six times as much to ship.
Last week I showed a solution for shipping garage door seals to accommodate products that are over eight feet long.…
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We had hit a quagmire in synchronizing our shopping cart with FedEx website. I told our customer service rep, Kevin Kedzior, about the problem. It seemed insurmountable. In just a few days he brought over two of FedEx’s top software guns, Justin Cagney and Ed Cohen.
Over the years our main focus has been to honor God by being good stewards of the resources He has provided.
I learned this principle from two Christian business men, Bill Pollard and Dick Lauber, elders at a church I attended many years ago.…
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In an earlier blog we mentioned Jorie’s and Neal’s wedding. Neal is our warehouse manager and Jorie has helped here with personnel matters, including completing a company policy manual that had been started several years previously. She also helped to see that the orders got to their intended destinations.…
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DDM now stocks Flexible Brush Seal! Made with flexible plastic, it’s designed as an alternative to the original brush seal with a rigid steel support edge. Several features make it an excellent option for your commercial doors and dock levelers.
DDM Garage Doors now offers Storm Shield® threshold seals for sectional garage doors. Unlike other garage door weather seals that mount to the jambs, header, and bottom of the door, this threshold seal is glued to the floor directly below the bottom of the door to improve the seal under the door.…
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In order to help our customers find the correct springs for their garage doors, we just posted our revised page with new software to make it easier to purchase Clopay, Ideal and Holmes EZ-Set Springs.
In the past we encouraged do-it-yourselfers to measure the springs, but because of gaps between the coils and because of the coatings on the springs, the wire size was often difficult to determine.…
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YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
