Contact Information and Hours | DDM Garage Doors, Inc.

Regular Business Hours and Contact Information

Parts Orders for Shipping or for Local Pick up: (800) 383-9548 | (630) 293-1337
Monday: 8:00 AM - 6:00 PM CT
Tuesday: 8:00 AM - 6:00 PM CT
Wednesday: 8:00 AM - 6:00 PM CT
Thursday: Closed for Thanksgiving
Friday: Closed for Thanksgiving
Saturday: CLOSED
Sunday: CLOSED
We also close for New Years Eve and Day, Good Friday, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.
PLEASE NOTE: Our office is currently closed for COVID quarantine. We recommend that you order first online or over the phone and we will set the parts out for you in the lobby or warehouse. Please wear masks when picking up parts. If you don't have one we will provide one. No mask, no service.
Fax:(630) 293-1526
E-Mail:Click to send email
Postal Mail and Customer Parts Pickups:1092 Carolina Dr. Unit 5
West Chicago, IL 60185 USA

Unmatched Support. The Right Part. DIY with Confidence!


Huge inventory of parts and torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Please contact us for specialty springs such as TorqueMaster, EZ Set, self-Storage, and steel rolling door springs as many of these have been subject to supply chain shortages. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship.

COVID update. No mask, no service! When picking up parts please wear a mask. We'll gladly provide one. Please honor the six foot social distancing rule. Thank you for your patience and understanding.

Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.