Shop online using our shopping cart. To find the parts, you need to click on the menu above. On smartphones, click the left three horizontal lines at the left end of the red bar on top of the page. After clicking the three bars, or if you are viewing from a wide desktop, click the appropriate list of parts: Garage Doors, Garage Door Parts, Garage Door Springs, or Dock Leveler Parts. From there, you can follow links to the specific part you need. You can also look for the part by entering a description in the search box to the left of the magnifying glass symbol.
After processing the order, we will e-mail you the invoice.
If you would like to know the total price with shipping before ordering, please provide your state and zip code when contacting us.
There are two payment options:
We accept payment through PayPal's secure web site, either by PayPal account or major credit card. You do not need to set up an account with them to pay by credit card.
If you prefer, you may pay with a check payable to DDM Garage Doors, Inc. at the address listed below.
DDM Garage Doors, Inc.
1092 Carolina Dr. Unit 5
West Chicago, IL 60185
YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the Coronavirus and the Delta varation, however, we are continuing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way to do this is through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock.
COVID / DELTA VARIANT UPDATE! NO MASK, NO SERVICE! When picking up parts please wear a mask. If you don't bring one we'll gladly provide one. Please honor the six foot social distancing rule to protect yourself and our employees. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: COVID has interrupted global supply distribution chains resulting in unprecedented delays on incoming door and dock industry products. The result is limited availability of many products, three month delays on incoming shipments, and an inflationary rate of over 50% just this year on many of our products.
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.