How to Order


There are four ways to place an order:
  1. Shop on line using our shopping cart. To find the parts you need click on the menu above. On smart phones click the left three horizontal lines at the left end of the red bar on top of the page. After clicking the three bars, or if you are viewing from a wide desktop, click the appropriate list of parts: Garage Doors, Garage Door Parts, Garage Door Springs, or Dock Leveler Parts. From there you can follow links to the specific part you need. You can also look for the part by entering a description in the search box to the left of the magnifying glass symbol.
  2. Email us by clicking here.
  3. Call us at (800) 383-9548 or (630) 293-1337.
  4. Fax us at (630) 293-1526.
We need the following information from you:
  1. Part number(s) or description, and quantity
  2. Shipping address and phone number.
  3. E-mail address.
After processing the order, we will e-mail you the invoice.

If you would like to know the total price with shipping before ordering, please provide your state and zip code when contacting us.

There are two payment options:
  1. We accept payment through PayPal's secure web site, either by PayPal account or major credit card. You do not need to set up an account with them to pay by credit card.
  2. If you prefer, you may pay with a check payable to DDM Garage Doors, Inc. at the address listed below.
Privacy Policy

DDM Garage Doors, Inc. collects information provided by our customers, and sometimes we rely on public information to help accurately fill an order. We also use cookies to help process orders. Credit card information is received by our shopping cart at a secure web site, and also by phone or fax; we discourage e-mailing credit card numbers. Credit card numbers, expiration dates and security codes are shredded throughout the day after payments have been processed. Customer e-mail addresses, home addresses and phone numbers are normally stored but not sold nor shared unless required by law. A customer can request the information we have about him or her by contacting us by certified letter.

DDM Garage Doors, Inc.
1092 Carolina Dr. Unit 5
West Chicago, IL 60185

Unmatched Support. The Right Part. DIY with Confidence!

IMPORTANT NOTE REGARDING LOCAL PICKUPS: DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"