Contact Us
DDM Garage Doors, Inc.
1092 Carolina Dr. Unit 5
West Chicago, IL 60185
Fax
(630) 293-1526
Returns are limited to the following specific products for up to 60 days.
Torsion Springs. All the 1 3/4" ID, 2" ID, and 2 1/4" ID springs in our torsion spring database program are returnable.
Extension Springs. The only extension springs that are returnable are the 25" springs for seven-foot high doors and 27" springs for eight-foot high doors with lifts up to 300 pounds.
Dock Leveler Parts. Except for many of the lower-priced items, a 15% restocking fee will be charged.
The following products are not returnable.
Special order torsion springs including commercial and industrial springs with diameters over 2 1/4" and obsolete Bar Col and Crawford torsion springs with 1 13/16" and 1 25/32" inside diameters are not returnable.
Extension springs for doors over 8' high or that weigh more than 220 pounds are not returnable.
Self-Storage Roll-up Door Springs are not returnable.
One-Piece Single Panel Garage Door Extension Springs are not returnable.
Important! The customer pays for the original shipping as well as for shipping to return the product. The item must be in its original condition. In order to receive credit, the items must be returned to DDM Garage Doors, Inc., 1092 Carolina Dr. Suite 5, West Chicago, IL 60185, even if the products were shipped from one of our suppliers at a different location. If the customer refuses the shipment, the cost of returning the parts to our supplier and also to West Chicago will be deducted from the credit. If you are not sure whether your parts are returnable, please contact us first.
On your return label please include your order number so we can properly refund your payment after we receive the parts.
Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.
Shelves packed with every part you need to fix your doors.
Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.
