International Customers

Warm greetings to our international customers! We're glad you have visited us.

DDM Garage Doors, Inc. ships to most parts of the globe where normal distribution systems can deliver our products.

We aim to place quality products in your hands most efficiently and cost-effectively possible. We start by stocking a wide selection of springs and other parts, so we likely have what you need on hand. We also obtain our products with an uncommonly low-cost framework, so that we can pass the savings on to you.

We value your business, and we trust you will be glad you bought your parts from DDM Garage Doors, Inc.

Sincerely,

Dan Musick, Owner

Canada

Greetings, Canadian customers!

Take advantage of the good US-Canada exchange rate and order today from DDM Garage Doors, Inc.

All prices on the site are given in US Dollars. All applicable fees connected with the international transaction, such as duty, taxes, or brokerage fees, are assessed and paid separately from the DDM invoice total.

Shipping is by FedEx or by Priority Mail which transfers packages to Canada Post.

When shipping by Canada Post, most packages arrive duty-free, but there is an $8.00 administrative fee plus taxes for your local province.

For FedEx shipments, the following applies.

Canada Customs requires Canadian recipients to pay applicable duties and taxes on each shipment entering Canada. These charges may include PST, GST, HST, duties, and other taxes of goods (e.g., excise tax). A brokerage fee is also charged to process shipments and present the requisite customs paperwork to Canada Customs on the importer's behalf unless we use FedEx International Economy or other FedEx Expedited services.

There are three ways to order: by phone at (800) 383-9548, by fax at (630) 293-1526 or via e-mail by clicking here. Long-distance rates may apply. Whichever method you use, please be sure to include the following information:

  • The part number(s) from the website, and quantity of each
  • Your complete address (necessary for invoice)
  • Your phone number
  • Your e-mail address

Payment to DDM is either by PayPal account or major credit card.

If paying by PayPal account, we will e-mail you a link to PayPal and your invoice in a PDF format.
If paying by credit card, you have two options:
  • Pay online. We will e-mail you the invoice and a link for payment. Credit card transactions are secured by PayPal but do not require that you have a PayPal account.
  • Pay over the phone. You can call DDM with your credit card information.

The time frame for standard delivery usually ranges from two to 10 days, depending on your choice of shipping.

United Kingdom

Greetings, UK Do-It-Yourselfers!

We're sorry but because we are not set up to collect VAT, we no longer ship to the UK.

Continental Europe

Greetings, European customers!

Check out the current USD-Euro exchange rate and order today from DDM Garage Doors, Inc.

First of all, there are a few things you should know. All prices on the site are given in US Dollars. All fees connected with the international transaction, such as duty, taxes, or brokerage fees, when applicable, would be assessed and paid separately from the DDM invoice total. USPS (Priority Mail International) shipping is recommended.

DDM determines the best shipping method based upon the overall size and weight of the product(s). In general, small products will be shipped via USPS Priority Mail, and large products will be shipped via UPS Worldwide Expedited.

To place an order, you can reach us in the following three ways: By phone at (800) 383-9548, or by fax at (630) 293-1526 or via e-mail by clicking here. Long-distance rates may apply. Whichever method you use, please be sure to include the following information:

  • The part number(s) from the website, and quantity of each
  • Your complete address (necessary for invoice)
  • Your phone number
  • Your e-mail address

Payment to DDM is either by PayPal account or major credit card.

If paying by PayPal account, we will e-mail you a link to PayPal and your invoice in a PDF format.
If paying by credit card, you have two options:
  • Pay online. We will e-mail you the invoice and a link for payment. Credit card transactions are secured by PayPal but do not require that you have a PayPal account.
  • Pay over the phone. You can call DDM with your credit card information.

If using FedEx International Economy, you must supply the same information as above. Value-added tax and import duty would be assessed separately by Customs in your country).

For other locations not listed, contact us.


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Huge inventory of American-Made torsion springs for same or next day shipping! Our springs have proven reliability over three generations of manufacturing. Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.

Shelves packed with every part you need to fix your doors.

COVID update. Because we care! When picking up parts please wear a mask or keep a distance of six feet.

Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.