News

Future Employees

Friday, April 6th, 2018 at 4:36 pm by Dan Musick

This morning I heard that the unemployment rate was around four percent, which is about as low as I can ever remember it being. Earlier this week the Wall Street Journal reported that there is a shortage of workers in the Midwest. This week one of our employees provided a solution for our shortage of qualified help: birthing children.

Meet Lilias Ohrid Worley, daughter of Maggie and Daryle. Daryle is one of our salesmen. Lily was named after Lilias Trotter, an artist and missionary to Algeria. Her middle name is from Lake Ohrid in Albania where Lily’s parents met while working with youth in Albania as part of the missions ministry at Grace Church of DuPage.

Congratulations Daryle and Maggie!

To help advance Lily’s career we will be starting her with a special toy. Mothers think babies like soft blankets and cuddly stuffed animals. But we know better. We’re getting her a nice, hard and shiny Irwin brand vise grip.

This is the only brand of grip we use in the garage door business. Not many months pass where we don’t bet our lives and well-being on these grips. And, you can fix anything with a vise grip, even a broken heart. I bet some dentists have also discovered how handy they are.

Vise grips should be the key tool in MacGyver’s tool chest. They fall into the special class of panaceas. Those who have had to improvise know what I mean. Take, for example, WD-40. No more squeaks – and I heard you can fix a bum knee by rubbing the stuff into your knee. Duct tape is another panacea. I also understand it helped get some of the astronauts back from the moon. And what about bailing wire? No skilled doorman can honestly state that at least one time bailing wire was the best solution for a  particular application. Why, I heard once that a bunch of that stuff was used to help pull an elephant out of quicksand. 🙂

Outside Sales Help Wanted

Friday, March 16th, 2018 at 5:56 pm by Dan Musick

Our business is expanding and we’re looking for someone to help with outside sales. Some travel is required.

For the qualified individual, we are offering $6,000 per month plus commissions after a minimum sales figure has been reached. The job involves contacting commercial and industrial accounts.

The garage door industry is challenging, and a mechanical aptitude in the 99th percentile is a must. You can check yours by taking a preliminary mechanical aptitude test, copying the URL of the results, and emailing us the link through our contact page.

The qualified salesperson will be one of outstanding character and high moral values consistent with who we are.

Education, mechanical experience and knowledge of the door industry will also help.

 

Sales Help Wanted

Friday, March 2nd, 2018 at 6:26 pm by Dan Musick

DDM Garage Doors in West Chicago, Illinois is growing, and we need someone to help customers in the United States and around the world get parts for their garage doors and dock equipment.

Job Description

  • Help customers get the parts they need via phone, email, fax and local purchases.
  • Prepare and file written quotes including shipping over the road and international shipping.
  • Provide technical support for mechanical, electric, and hydraulic equipment, as well as for weather seals.
  • Provide solutions for parts used in special applications.
  • Resolve customer complaints regarding orders, delivery, damage, and returns.
  • Interface with operations, website production, purchasing, and warehouse.
  • Help manage customer records.
  • Help with a variety of tasks.

Qualifications

  • High mechanical ability. You may have a high mechanical aptitude even if you have never fixed anything. We suggest you try this mechanical aptitude test. Just click the appropriate link.
  • Curious about how things work
  • Detailed and organized
  • Honest
  • Ability to follow instructions
  • High school education
  • Excellent speaking and writing skills
  • Ability to manage emails and other communications
  • Internet proficient
  • Word and spreadsheet proficient
  • Ability to multi-task in a fast-paced environment
  • Hard working and motivated
  • Ability to create solutions for a wide variety of applications

More information about our company is on our blog titled “Who are We?”

If interested, please contact us.

How to Replace TorqueMaster One Springs

Friday, February 23rd, 2018 at 7:11 pm by Dan Musick

This week we posted our new TorqueMaster Spring Replacement video on YouTube.

This was created to use in conjunction with our written Wayne Dalton TorqueMaster Torsion Spring Replacement instructions with pictures and animated gifs.

It took a while, but I believe the quality was worth the wait. Do-it-yourselfers can now watch the video and determine if they want to buy TorqueMaster Springs and replace them without having to pay, in some cases, outrageous fees to have an outside contractor do the work.

I wrote the script, and Chris David shot and edited the video. Way to go, Chris!

We spent a lot of time showing how to remove the plastic liner from the tube. Over the years this has been a problem with many of our customers.

At DDM Garage Doors we wish those of you who view the video all the best.

 

New Products: Shaft and Strut Kits for New Shipping Restrictions

Friday, February 16th, 2018 at 6:33 pm by Dan Musick

In my January 19 blog, I explained the changes FedEx and UPS had made for shipping boxes that are over eight feet long. One inch of extra length would cost more than six times as much to ship.

Last week I showed a solution for shipping garage door seals to accommodate products that are over eight feet long.

This week we are showing a way to serve customers who need steel shafts and struts that normally ship in boxes over eight feet. The solution: Junction Kits.

Above you see one of our Shaft Junction Kits from our garage door shafts and couplers page that will fit into boxes that are less than eight feet long. This SH-011-16K Shaft Kit will allow us to ship a shaft for a 16′ wide door in boxes that are less than eight feet long.

Another new product is our Strut Kit. We had earlier developed strut junction kits that are available on our garage door struts page. Pictured above is our strut kit for nine foot wide doors. We have also developed these for wider Clopay doors.

Way to Go FedEx!

Friday, January 5th, 2018 at 9:18 pm by Dan Musick

Image result for fedex

We had hit a quagmire in synchronizing our shopping cart with FedEx website. I told our customer service rep, Kevin Kedzior, about the problem. It seemed insurmountable. In just a few days he brought over two of FedEx’s top software guns, Justin Cagney and Ed Cohen. An hour later all the pieces of the puzzle were aligned.

Just as the best vioinists make their performances seem effortless, so Kevin and his associates made the impossible look like a cake walk. That’s the mark of true professionals.

Way to go, Kevin! Keep up the superb work!

Business Kingdom Purpose

Friday, October 20th, 2017 at 5:09 pm by Dan Musick

Business Focus

Over the years our main focus has been to honor God by being good stewards of the resources He has provided.

I learned this principle from two Christian business men, Bill Pollard and Dick Lauber, elders at a church I attended many years ago. Several years ago I began a Twitter Page expressing my gratitude for them. The purpose of that page is to help other entrepreneurs understand business from God’s perspective.

In the early years of our business the resources to steward included a camera, my writing skills and my son’s internet skills. As the business grew, the resources God provided became more specialized, from photography to video, from html to PHP, from employees and accountants to lawyers and numerous other skills and professions.

One of the more recent treasures God has provided for us to steward is the Convene business network which links Christian businessmen.

Their site states: “We believe two heads are better than one. And a peer team committed to each other’s success is exponentially better. . . . Time is money. At Convene, we can guarantee that your time is well-spent. The people, resources, and materials available to our members help to multiply their time.”

This is my first month in their program; the resources they provide are incredible. One of my first tasks was to help focus the business by establishing a kingdom purpose.

It took time, but I knew the time invested would be worth it. Here it is.

“God has uniquely positioned, gifted and called DDM Garage Doors to glorify God by exemplifying Christ-likeness in our leadership, by praying for and discipling our employees, by sharing the gospel with our customers, and by funding ministries that take the gospel to the ends of the world.”

To God be the glory!!!

 

Way to go, Jorie!

Friday, October 6th, 2017 at 2:23 pm by Dan Musick

In an earlier blog we mentioned Jorie’s and Neal’s wedding. Neal is our warehouse manager and Jorie has helped here with personnel matters, including completing a company policy manual that had been started several years previously. She also helped to see that the orders got to their intended destinations.

At the time she had just finished her education. After a little time to get settled and to look for a career in her field of study she is embarking on a career in human resources in the corporate offices at Aldi Foods.

As part of her going away celebration we brought in scrumptious fresh cooked pot pies from Pie Boss. The owner there is the worship leader at Neal’s and Jorie’s Faith Bridge Church.

In the card we gave her I let her know I trust her husband, Neal, will keep me apprised of all Jorie’s achievements. We expect to hear great things about her.

Best wishes, Jorie. We’re all proud of you!

Flexible Brush Seal – New at DDM!

Friday, August 25th, 2017 at 11:08 am by Sales Team

DDM now stocks Flexible Brush Seal! Made with a flexible plastic, it’s designed as an alternative to the original brush seal with a rigid steel support edge. Several features make it an excellent option for your commercial doors and dock levelers.

  • The price is lower than that of the rigid seal so you save on cost.
  • Flexible plastic allows the brush seal to be rolled into a box. This reduces shipping costs.
  • It is available in rolls up to 200’ or 100’ for three inch brush, allowing for custom lengths.
  • Extra rolls can be easily stored by maintenance departments for quick repairs.
  • Plastic support edge is thermally joined to the brush material, virtually eliminating fraying.
  • Unlike the rigid seals with steel edges, the plastic will not corrode or rust over time.

One minor drawback is that product comes curled up in a box; extra care needs to be taken to assure the material is straight when inserted into the retainer. Also, the 1 3/4″ brush is not available in the flexible seal.

Original Brush Seal with Steel Support Edge


Frayed End on Original Brush Seal

Now in stock and ready to ship, our new flexible brush seal is available in four sizes made to fit in our standard side and top retainers.

            1” – STBIF-100S

            1 ½” – STBIF-112S

            2” – STBIF-200S

            3” – STBIF-300S

Storm Shield® Garage Door Threshold Seal

Friday, August 18th, 2017 at 11:20 am by Sales Team

DDM Garage Doors now offers Storm Shield® threshold seals for sectional garage doors. Unlike other garage door weather seals that mount to the jambs, header and bottom of the door, this threshold seal is glued to the floor directly below the bottom of the door to improve the seal under the door.

Advantages of Storm Shield® Threshold

  • Reduces excess moisture in the garage
  • Keeps out small pests
  • Lowers energy costs
  • Resists common garage chemicals
  • Designed for all climates and temperatures
  • American made for enduring quality

Disadvantages of Storm Shield® Threshold

In spite of all its appealing features, there are some disadvantages to consider before purchasing the product.

  • It can’t keep all the water out of a garage, especially if the floor is pitched to the inside of the garage. If water builds up outside the door, it will seep through the ends. And, if the garage floor has not been treated or sealed, water will also flow through the pores of the concrete below the seal even if the threshold seal is properly glued because concrete is porous.
  • The seal will not stick to all garage floors. The floor must be smooth and straight. Holes, patches and cracks will prevent the glue from adhering the seal to the floor.
  • A number of doors will not benefit from these seals. The include steel doors that are bent on the bottoms, uneven floors where there is a gap on one side or under the middle of the door, and wooden panel doors that lift up on one or both ends.
  • The job is not as easy as it looks. We recommend having two people install it. Moving the seal after it has been glued usually causes the seal to regress. Straight, evenly-spaced lines must be made to properly align and seal the product. This can be challenging, but doable.

Types of Threshold Seals

Two styles of Storm Shield® thresholds are available. The original Storm Shield® threshold requires adhesive caulk to adhere to the floor.

 

The newer Storm Shield® 2, or “Peel ‘n Stick,” has an adhesive backing, eliminating the need for the caulk.

Installation Tips

  1. Since the seal comes in a roll, we recommend unrolling the seal a few days before installation to reduce the curl in the material. In cooler weather it is recommended that you warm the material in your home or in the sun to flatten it.
  2. We recommend cleaning the floor ahead of time. If possible, power wash the garage floor a couple days in advance, particularly if the threshold under the door is oily. Make sure the floor is completely dry before installation.
  3. Although applying the threshold to cracked or uneven concrete is not recommended, some customers have been able make it work. However, we cannot guarantee the result.
  4. Some retailers sell this product with a smaller “squeeze tube” of the adhesive caulk. We highly recommend using the larger tube with a caulk gun as this smaller tube may not provide enough adhesive for wider doors. It can also take an hour or longer to squeeze the glue out of the tube.

Unmatched Support. The Right Part. DIY with Confidence!