Technical Support Archives - Page 8 of 15 - DDM Garage Doors Blog

Omron Photo Eye Installation

Friday, March 23rd, 2018 at 3:29 pm by Dan Musick

In 2016 we showed the critical wiring connections on our blog titled How to Install Omron E3JM Photo Eyes on PowerMaster Operators. The diagram shown below should help you understand how to connect the wires.

An image of the PowerMaster Wiring Diagram.
PowerMaster wiring diagram

In this blog, I’ll show how I performed the installation of the Omron Photo Eye on a job nearby.…

Read the rest of this entry »

How to Replace TorqueMaster One Springs

Friday, February 23rd, 2018 at 7:11 pm by Dan Musick

This week we posted our new “TorqueMaster Spring Replacement” video on YouTube. This video guides you through how to replace TorqueMaster One Springs.

We have created this for use in conjunction with our written Wayne Dalton TorqueMaster Torsion Spring Replacement instructions, which uses pictures and animated gifs.…

Read the rest of this entry »

New Products: Shaft and Strut Kits for New Shipping Restrictions

Friday, February 16th, 2018 at 6:33 pm by Dan Musick

In my January 19 blog, I explained the changes FedEx and UPS had made for shipping boxes that are over eight feet long. One inch of extra length would cost more than six times as much to ship. This affects how we ship products that require larger boxes such as shaft and strut kits.…

Read the rest of this entry »

Introducing Ray Bansal – Phoenix / Scottsdale / Tempe, Prostar Doors

Friday, January 26th, 2018 at 6:43 pm by Dan Musick
A picture of Dan Musick standing  with Ray Bansal outside of DDM Garage Doors office.
Ray Bansal and I outside the DDM Garage Doors office

Over the years, I’ve had the privilege of personally training men to repair residential and commercial garage doors and openers, along with steel rolling doors and dock levelers. In fact, this week I had the honor of training a true tradesman and businessman, Ray Bansal.…

Read the rest of this entry »

Tips for Ordering PowerMaster Operators

Friday, January 12th, 2018 at 6:09 pm by Dan Musick

Ordering the correct PowerMaster Operators can be simple if you begin with the correct details. Here are some tips for how to order one of our hoist operators.

An image of a PowerMaster Operator.

Selecting an Operator

Operator voltage and horsepower

  1. Voltage. These usually are 115, 208-230, and 460 volts.


Read the rest of this entry »

Replacing the Bottom Rollers on Garage Doors

Friday, December 15th, 2017 at 6:59 pm by Dan Musick

The most dangerous part of replacing garage door rollers is replacing the bottom rollers. The bottom fixture not only holds the roller, but the bottom of the cable secures to the bottom fixture. Tension from the spring pulls on the cable, making removal of the bottom fixture extremely dangerous.…

Read the rest of this entry »

How to Shorten and Bend a Spring

Friday, December 8th, 2017 at 6:53 pm by Dan Musick

Sometimes a customer will order the incorrect spring, and we will try to offer the least expensive solution. If the spring is too long, one option is to shorten and bend the spring. This can be performed with a torch or a hand grinder, such as a Dremel tool.…

Read the rest of this entry »

Spring Anchor Bracket Alignment

Friday, November 24th, 2017 at 4:05 pm by Dan Musick
An image of a spring anchor bracket mounted on a torsion spring shaft.

Most installers eyeball or guess at where to install the spring anchor bracket. As a result, I’ve seen many where the center support bracket mounts one or two inches too high. Doors will work for years this way. However, the poor installation may result in the torsion shaft binding or fatiguing and actually breaking.…

Read the rest of this entry »

Hormann Garage Doors

Friday, November 10th, 2017 at 5:11 pm by Dan Musick

Hormann is a German garage door manufacturer that has set up a manufacturing plant here in the United States. The purpose of this entry is to show many of the unique features of the door parts.

The bottom fixtures incorporate spring-loaded arms to prevent the cables from coming off the drums if the cable tension loosens.…

Read the rest of this entry »

How to Support End Bearing Plates

Friday, October 13th, 2017 at 6:12 pm by Dan Musick
A view of a garage door shaft that is worn.

For shafts to turn properly inside the end bearings, the end bearing plate must remain plumb. An unsupported plate can lean, causing the bearing or shaft to wear. Often a worn bearing will wear completely through the shaft. This causes the shaft and drum to drop and the garage door to no longer be level.…

Read the rest of this entry »

Since 1997 the Gold Standard for Online Garage Door Parts

CUSTOMER SUPPORT HELP WANTED

Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.

Shelves packed with every part you need to fix your doors.

Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.