Technical Support Archives - Page 6 of 15 - DDM Garage Doors Blog

Gapped Torsion Springs: In the Gap?

Friday, October 26th, 2018 at 4:24 pm by Dan Musick

In the garage door industry gapping refers to engineered spaces between coils on a torsion spring. Gapped springs function differently than ungapped springs, and using one in place of the other can cause unneeded expense and time to rectify.

A one-dollar bill placed in between the gaps of an EZ-SET Torsion Spring.
A gapped EZ-SET torsion spring with a dollar bill in the gap

Clopay EZ-SET torsion springs have specially designed gaps that are exclusive to Clopay Door EZ-SET systems.…

Read the rest of this entry »

Garage Door Inspections – A Fall Must-Do!

Friday, October 12th, 2018 at 5:06 pm by Dan Musick
A picture of double white garage doors.

With temperatures dropping, it won’t be long before the leaves fall, the air is crisp and cool, and you are staring winter in the face. This means you need to think about all those pesky details and maintenance protocols. These usually happen before the snow flies, especially garage door inspections.…

Read the rest of this entry »

Help Removing Torsion Spring Cones

Friday, October 5th, 2018 at 3:13 pm by Dan Musick

One of the most frustrating parts of garage door repairs is removing cones from the ends of torsion springs.

A GIF that shows a pipe wrench hooking on to the end of a torsion spring and turning it.

The new gif at our Torsion Spring Cone Replacement tutorial should help clarify where the pressure needs to be applied. Hook a pipe wrench onto the end of the spring and turn the spring.…

Read the rest of this entry »

Rusty and Frayed Cables

Friday, September 21st, 2018 at 5:22 pm by Dan Musick

When a cable breaks, the first symptom is usually a crooked garage door. This could happen if one of the cables came off one of the drums. However, the usual cause is a rusty or frayed cable.

A white crooked garage door with the right side of the door lifted off the ground.
The first symptom of a broken cable

Garage door cables often fray just under the cable drum because of the rough grooves in the drum.…

Read the rest of this entry »

One-Piece Garage Door Spring Modification

Friday, September 14th, 2018 at 2:32 pm by Dan Musick

From time to time, someone with an older one-piece garage door will contact us. Usually, they want to know if we can modify a spring that has one end tapered, such as the one shown below.

A picture of an older type, one-piece garage door springs.
One-piece garage door spring

In years past, manufacturing costs were much lower, and there were more of these doors.…

Read the rest of this entry »

How to Identify the Dock Leveler Parts You Need

Friday, September 7th, 2018 at 5:06 pm by Dan Musick

Since there have been about twenty dock leveler manufacturers over the decades, and since most of them use unique parts, it is best to begin by identifying the manufacturer of the leveler.

Usually, there is a label to identify the manufacturer and possibly the model.…

Read the rest of this entry »

Torsion Spring Inside Diameter

Friday, August 31st, 2018 at 1:53 pm by Dan Musick
An image displaying the inside diameter of a 2 inch and 2 5/8 inch torsion springs.

There are a number of applications where the technician or homeowner needs to change the inside diameter of their springs. Our Torsion Spring Inside Diameter Converter page should help you decide if changing the inside diameter would benefit you.

One of the many reasons for changing the inside diameter is that older springs often have obsolete hardware or cones.…

Read the rest of this entry »

When the End of a Shaft Breaks

Friday, August 24th, 2018 at 2:07 pm by Dan Musick

When the end bearing plate of a garage door is improperly secured, it is common to see the end of a shaft wear. Left unattended, the end bearing plate can remain pitched, and the bearing can cut off the end of the shaft.…

Read the rest of this entry »

Dock Leveler Snubber Assemblies

Friday, August 17th, 2018 at 5:46 pm by Dan Musick

The purpose of a dock leveler snubber assembly is to raise the lip and suspend it long enough so that the lip can be lowered onto the back of a trailer. In this description, you’ll be viewing a Serco dock leveler.

Read the rest of this entry »

Installing a LiftMaster 8500 Opener on Low Headroom Doors

Friday, August 10th, 2018 at 5:14 pm by Dan Musick

Customers frequently ask us if it is possible to install a LiftMaster 8500 Opener on doors with low headroom.

The answer, depending on the situation, is “yes,” “no,” and “yes, if you are mechanically adept.”

However, the answer is “yes” if, by low headroom, you mean a garage door with the double roller top fixtures.…

Read the rest of this entry »

Since 1997 the Gold Standard for Online Garage Door Parts

CUSTOMER SUPPORT HELP WANTED

Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.

Shelves packed with every part you need to fix your doors.

Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.