Technical Support Archives - Page 2 of 10 - DDM Garage Doors Blog

Garage Door Lubricants and Why WD-40 Just Won’t Cut it

Friday, November 30th, 2018 at 5:29 pm by Dan Musick

WD-40 is seen as the fix-it miracle opposite the spectrum from duct tape. Need to stop a squeak? Squirt some WD-40 in there. Having a hard time with gum in your hair? Spray it with WD-40! Need to soften leather, unstick some LEGOs, clean crayon marks, prevent corrosion on guitar strings?…

Read the rest of this entry »

Garage Door End Hinges: Upgrade Considerations

Friday, November 9th, 2018 at 6:19 pm by Dan Musick

End hinges on new garage doors often break prematurely because the hinges are thinner and narrower.

Image of a broken 18 gauge hinge on a garage door.

We often recommend that customers with larger, heavier doors upgrade to the heavier 14 gauge end hinges when possible. Here is a comparison of the benefits and drawbacks of each.…

Read the rest of this entry »

Gapped Torsion Springs: In the Gap?

Friday, October 26th, 2018 at 4:24 pm by Dan Musick

In the garage door industry gapping refers to engineered spaces between coils on a torsion spring. Gapped springs function differently than ungapped springs, and using the wrong springs from a gapping perspective can cause unneeded expense and time to rectify.

A one-dollar bill placed in between the gaps of an EZ-SET Torsion Spring.

Clopay EZ-SET torsion springs have specially designed gaps that are exclusive to Clopay Door EZ-SET systems.…

Read the rest of this entry »

Garage Door Inspections – A Fall Must-Do!

Friday, October 12th, 2018 at 5:06 pm by Dan Musick
A picture of double white garage doors.

With temperatures dropping, it won’t be long before the leaves fall, the air is crisp and cool, and you are staring winter in the face. This means you need to think about all those pesky details and maintenance protocols. These are usually performed before the snow flies, especially garage door inspections.…

Read the rest of this entry »

Help Removing Torsion Spring Cones

Friday, October 5th, 2018 at 3:13 pm by Dan Musick

One of the most frustrating parts of door repairs is the removal of cones from the ends of torsion springs.

A GIF that shows a pipe wrench hooking on to the end of a torsion spring and turning it.

The new gif at our Torsion Spring Cone Replacement tutorial should help clarify where the stress needs to be. When a pipe wrench hooks onto the end of a spring and turns the spring.…

Read the rest of this entry »

Rusty and Frayed Cables

Friday, September 21st, 2018 at 5:22 pm by Dan Musick

When a cable breaks, the first symptom is usually a crooked garage door. Rusty and frayed cables are usually the cause. However, it can also happen if one of the cables comes off one of the drums.

A white crooked garage door with the right side of the door lifted off the ground.

Garage door cables often fray just under the cable drum because of the rough grooves in the drum.…

Read the rest of this entry »

One-Piece Garage Door Spring Modification

Friday, September 14th, 2018 at 2:32 pm by Dan Musick

From time to time, someone with an older one-piece garage door will contact us. As indicated by the spring below, they want to know if we can modify a spring that has one end tapered.

A picture of an older type, one-piece garage door springs.

In years past, manufacturing costs were much less, and there were more of these doors.…

Read the rest of this entry »

How to Identify the Dock Leveler Parts You Need

Friday, September 7th, 2018 at 5:06 pm by Dan Musick

Since there have been about 20 dock leveler manufacturers over the decades, and since most have unique parts, it is best to begin by identifying the manufacturer of the leveler.

Usually, there is a label to identify the manufacturer and possibly the model.…

Read the rest of this entry »

Torsion Spring Inside Diameter Converter

Friday, August 31st, 2018 at 1:53 pm by Dan Musick
An image displaying the inside diameter of a 2 inch and 2 5/8 inch torsion springs.

There are a number of applications where the technician or homeowner needs to change the inside diameter of their springs. Our Torsion Spring Inside Diameter Converter page should help.

For example, older springs often have obsolete hardware or cones.

Also, there is a need for a different torsion spring inside diameter to fit shorter springs in a limited space.…

Read the rest of this entry »

When the End of a Shaft Breaks

Friday, August 24th, 2018 at 2:07 pm by Dan Musick

When the end bearing plate of a garage door is not properly secured, it is common to see the end of a shaft wear. Left unattended, the end bearing plate can remain pitched, and the bearing can cut off the end of the shaft.…

Read the rest of this entry »

Unmatched Support. The Right Part. DIY with Confidence!

YES, WE'RE OPEN FOR BUSINESS!Due to the Coronavirus and the Delta varation, we have changed our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way to do this is through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance and to place your order. When ready, we will call you and your parts will be available for pickup in the front entrance on the north side of the building. Longer items will be picked up on the south side loading dock. Please do not arrive until you have been notified that your order is ready.

COVID / DELTA VARIANT UPDATE! NO MASK, NO SERVICE! When picking up parts please wear a mask. If you don't bring one we'll gladly provide one. Please honor the six foot social distancing rule to protect yourself and our employees. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"

PLEASE NOTE: COVID has interrupted global supply distribution chains resulting in unprecedented delays on incoming door and dock industry products. The result is limited availability of many products, three month delays on incoming shipments, and an inflationary rate of over 50% just this year on many of our products.

PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.

web design by erich musick
Copyright ©1999-2021 DDM Web Services, Inc. All Rights Reserved.