Technical Support Archives - Page 12 of 15 - DDM Garage Doors Blog

A Balanced Garage Door

Tuesday, November 3rd, 2015 at 11:23 am by Dan Musick
An image showing how garage door counterbalance works.

At DDM Garage Doors, we go to great lengths to help our customers select the correct springs. Sometimes customers order the wrong springs, the garage door doesn’t balance, and they contact us for help.

On standard lift and industrial vertical lift garage doors like you find in businesses and homes, there are three common scenarios.…

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Dock Leveler Hinge Lubrication

Friday, October 30th, 2015 at 12:19 pm by Dan Musick

A customer emailed us today regarding a frozen dock leveler hinge. The lip on his Serco mechanical dock leveler will not go up or down. In our professional opinion, the dock leveler hinge probably needs lubrication.

An image of a frozen dock leveler hinge.

He asked if he should replace the hinge pin.…

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Limit Sprocket Replacement on Raynor, Allister & Allstar openers

Tuesday, October 20th, 2015 at 2:23 pm by Dan Musick
Garage Door Opener Limit Sprocket For use with Raynor and Allstar garage door openers.

A customer recently wrote asking for instructions on limit sprocket replacement on their Raynor, Allister, or Allstar opener.

Here is the procedure.

  1. Unplug the power cord and disengage the door from the opener.
  2. Afterward, loosen the two nuts that secure the chain tension bolt to the trolley.


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Low Headroom Garage Doors

Monday, August 31st, 2015 at 8:30 am by Dan Musick

We frequently get inquiries about low headroom garage door applications. A low headroom garage door is one where there is not enough clearance above the door to install a normal torsion spring assembly. The most common type of low headroom door is one with double low headroom garage door tracks.…

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New DIY Instructions App for Cell Phones

Thursday, May 28th, 2015 at 11:20 am by Dan Musick

In 2015, we introduced a mobile app. However, we later obsoleted this app because we formatted our site for smart phones, and because of the growing abundance of support on our site that was not on the earlier app. The app contained a wealth of technical information on garage door springs and spring conversions, garage door and opener maintenance and repairs, high lift conversions, low headroom solutions, weather seals, and dock leveler repairs.…

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How Mechanical Dock Levelers Work – Preview

Thursday, May 14th, 2015 at 7:29 pm by Dan Musick

I’ve been working in the garage door business for over 36 years. It wasn’t until a few years ago that one of my employees explained to me how mechanical dock levelers work. It’s taken many months, many videos, many graphics, and a lot of animation, but in early July, we expect to be posting the completed video on YouTube so professional door technicians and other tradesmen can understand how they work.…

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PowerMaster Operators

Thursday, April 23rd, 2015 at 11:10 am by Dan Musick

V.E. Power Door is the manufacturer of the PowerMaster brand of sectional door, rolling door, and sliding gate operators. The founder, Philip Lanzarone, established V.E. Power Door in October of 1969. Furthermore, from its Long Island facility, the original creation of the company was to service North American Door.…

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International Door Association IDA Expo 2015 Indianapolis

Thursday, April 16th, 2015 at 11:11 am by Dan Musick
International Door Association Expo 2015 onsite program and event badges.

IDA

This is the first trade show for door dealers that I’ve attended in over 20 years. The trade organization used to be called D.O.D.A., short for Door and Operator Dealers of America. While at the International Door Association Expo, I took a lot of pictures and videos I’d hoped to post here, but I discovered on the way out that I was not to publish them.…

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Updated DIY Instruction Library to Serve Our Customers

Thursday, March 26th, 2015 at 4:28 pm by Dan Musick
An image of the DIY Garage Door Instruction Library page on the site.

About ten years ago, we uploaded our first page of DIY instructions now titled “How to Replace Garage Door Torsion Springs.”

Over the years, we added additional instructions, and about five years ago, we linked 10 or 15 tutorials to our DIY Instructions Page.…

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The Door is Open This Spring for DDM Garage Doors!

Thursday, March 19th, 2015 at 4:10 pm by Dan Musick

Updated July 2017:

Unfortunately, due to unforeseen issues with sourcing these garage doors, we no longer sell garage doors or door sections outside of the Chicagoland area. More details can be found on a more recent blog post.


An image of a brown panel garage door.

As the new construction season starts, DDM continues its new door sales within the Chicago area and expands its reach nationwide and to the world, with more models featured at our revamped Garage Doors page.…

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Since 1997 the Gold Standard for Online Garage Door Parts

CUSTOMER SUPPORT HELP WANTED

Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.

Shelves packed with every part you need to fix your doors.

Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.