Customer Input Archives - DDM Garage Doors Blog

Updates to the High Lift Inquiry Form

Thursday, May 25th, 2023 at 12:28 pm by Philip Kendall

We’ve recently updated our automated High Lift Inquiry Form. Now it is easier than ever to get a quote for the cost of your custom high lift kit.

Changes to the High Lift Inquiry Form

We now show the total high lift conversion cost in the “Prices” section at the end of the form, including the cost of an opener and remote controller.…

Read the rest of this entry »

Spring Bumpers on Low Headroom Tracks

Friday, January 4th, 2019 at 6:44 pm by Dan Musick

At DDM Garage Doors, we run into a number of unique situations. This one is a creative way to install spring bumpers on double low headroom tracks when you are short on space. 

Craig Boyd wanted to install spring bumpers, but he didn’t have enough room at the ends of his tracks.…

Read the rest of this entry »

Free Garage Door Hardware

Friday, June 8th, 2018 at 5:20 pm by Dan Musick

On our Standard Garage Door Torsion Springs page, we include a special offer for free garage door hardware or free winding bars.

An image of end bearing plates, center bearing and cables that are part of the special offer for free garage door hardware.
An image of winding bars that are part of the special offer for free garage door hardware.
We offer free winding bars with each purchase of standard torsion springs

Since we started this we have had a number of requests for substitutions.…

Read the rest of this entry »

WWJD – What Would Jesus Do?

Friday, November 3rd, 2017 at 5:25 pm by Dan Musick

Many years ago, I was replacing a gear on a Chamberlain/Liftmaster/Sears opener. I had learned from previous jobs that the top neck of the drive shaft often wears from dried grease. I put two and two together, and I concluded that if I replaced just the gear, I would probably need to return in a few months to replace the drive shaft and another gear because it is not possible to purchase just the drive shaft.…

Read the rest of this entry »

Extension Springs for Off Applications

Thursday, August 17th, 2017 at 4:11 pm by Dan Musick

Some look for extension springs to use for a project other than for a garage door. Therefore, you’ll need to calculate the pull needed when the spring is fully extended. For example, if you want to ease the lift of a 300-pound object.…

Read the rest of this entry »

Four Spring Residential Torsion Systems

Friday, August 11th, 2017 at 3:49 pm by Dan Musick

Many years ago we first posted our residential torsion spring database program. We discovered then that customers were ordering longer life springs that were so heavy that the shaft would bend from the extra weight.

Because of this, we began recommending that customers add idler support brackets if either of their springs weighs over 20 pounds.…

Read the rest of this entry »

How to Identify Doors by Model Number, Serial Number, and PID Numbers

Friday, July 28th, 2017 at 6:38 pm by Sales Team

If you have a garage door made by Clopay Building Products Company, Ideal Door Company, or Holmes Garage Door Company, you may be able to use the model number, PID number, or serial number to determine the door weight so you can select the proper replacement springs.…

Read the rest of this entry »

Torsion Spring Winding Systems

Friday, July 21st, 2017 at 1:52 pm by Sales Team

Winding residential torsion springs is dangerous. If you are not careful, and if you do not have the proper tools, it is easy to get hurt. To make the process safer for DIYers, a number of garage door manufacturers developed their own torsion spring winding systems.…

Read the rest of this entry »

Reputable Garage Door Repair Company

Friday, July 14th, 2017 at 2:58 pm by Sales Team

DDM Garage Doors is a retail garage door parts company, but sometimes customers contact us for help getting their doors professionally repaired. What is the best way to find a reputable garage door repair company? Here are some suggestions.

Check Online Reviews

Online sources can help you determine what fellow consumers are saying about prospective service companies.…

Read the rest of this entry »

Garage Door Noise

Friday, July 7th, 2017 at 3:41 pm by Sales Team

Ultimately, every garage door opener will make noise. It’s impossible to get something as large and as heavy as a garage door to be whisper quiet. In earlier decades, it didn’t matter because many garages were detached, but in the last 20-25 years, most single-family homes have been built with attached garages.…

Read the rest of this entry »

Since 1997 the Gold Standard for Online Garage Door Parts

CUSTOMER SUPPORT HELP WANTED

Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.

Shelves packed with every part you need to fix your doors.

Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.