WWJD - What Would Jesus Do? - DDM Garage Doors Blog

Posted November 3rd, 2017 at 5:25 pm by Dan Musick

Many years ago, I was replacing a gear on a Chamberlain/Liftmaster/Sears opener. I had learned from previous jobs that the top neck of the drive shaft often wears from dried grease. I put two and two together, and I concluded that if I replaced just the gear, I would probably need to return in a few months to replace the drive shaft and another gear because it is not possible to purchase just the drive shaft. WWJD?

The Golden Rule

At the time, each repair cost over a third of the price of a new opener. What should I do? Then I asked, “What would Jesus do?” And I thought, Jesus would not just replace the gear; He would also clean and lube the neck of the drive shaft. He would treat others, in this case, the customer, as I would want them to treat me if I were the customer. That’s the golden rule.

I attend Bethel Baptist Church, where redeemed sinners learn to be more like Jesus. In our small group last night, David Kells, one of the elders, wrote on the whiteboard two words, “excellence” and “obedience.” Then he asked, “Which is more important?”

The answer that quickly came to my mind is “obedience.” Treating customers as you would want them to treat you – obeying Jesus’ golden rule – will produce excellence in all we do.

I remind my employees to serve our customers well: “Pursue Christ’s standard of perfection, and it will inform every dimension of our work. Sacrificing to serve a customer is as much a part of our worship as singing the rich hymns of our faith on Sunday morning.”

Our Hope

We are different because of our hope. God shows us mercy – not giving us the punishment we deserve. He also shows us grace – giving us the joy we don’t deserve. We receive that hope through faith in Christ’s perfect life, His death for us, and His resurrection from the dead. It’s good news, indeed!

The reality is that our lives are hidden in Christ. (Colossians 3:3) And, as the quote on our church’s website reminds us, “I have been crucified with Christ; it is no longer I who live, but Christ lives in me.” (Galatians 2:20) If you see anything commendable in us, it is Christ you see, His work, not ours.

It is for His kingdom and His glory that this business exists.

This entry was filed under About DDM, Customer Input, History, The Truly Important. You can follow any responses to this entry through the RSS 2.0 feed.

Comments are closed.


Unmatched Support. The Right Part. DIY with Confidence!

YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"

PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.