Posted November 3rd, 2017 at 5:25 pm by Dan Musick
Many years ago, I was replacing a gear on a Chamberlain/Liftmaster/Sears opener. I had learned from previous jobs that the top neck of the drive shaft often wears from dried grease. I put two and two together, and I concluded that if I replaced just the gear, I would probably need to return in a few months to replace the drive shaft and another gear because it is not possible to purchase just the drive shaft. WWJD?
The Golden Rule
At the time, each repair cost over a third of the price of a new opener. What should I do? Then I asked, “What would Jesus do?” And I thought, Jesus would not just replace the gear; He would also clean and lube the neck of the drive shaft. He would treat others, in this case, the customer, as I would want them to treat me if I were the customer. That’s the golden rule.
I attend Bethel Baptist Church, where redeemed sinners learn to be more like Jesus. In our small group last night, David Kells, one of the elders, wrote on the whiteboard two words, “excellence” and “obedience.” Then he asked, “Which is more important?”
The answer that quickly came to my mind is “obedience.” Treating customers as you would want them to treat you – obeying Jesus’ golden rule – will produce excellence in all we do.
I remind my employees to serve our customers well: “Pursue Christ’s standard of perfection, and it will inform every dimension of our work. Sacrificing to serve a customer is as much a part of our worship as singing the rich hymns of our faith on Sunday morning.”
We are different because of our hope. God shows us mercy – not giving us the punishment we deserve. He also shows us grace – giving us the joy we don’t deserve. We receive that hope through faith in Christ’s perfect life, His death for us, and His resurrection from the dead. It’s good news, indeed!
The reality is that our lives are hidden in Christ. (Colossians 3:3) And, as the quote on our church’s website reminds us, “I have been crucified with Christ; it is no longer I who live, but Christ lives in me.” (Galatians 2:20) If you see anything commendable in us, it is Christ you see, His work, not ours.
It is for His kingdom and His glory that this business exists.