Free Garage Door Hardware - DDM Garage Doors Blog

Posted June 8th, 2018 at 5:20 pm by Dan Musick

On our Standard Garage Door Torsion Springs page, we include a special offer for free garage door hardware or free winding bars.

An image of end bearing plates, center bearing and cables that are part of the special offer for free garage door hardware.
An image of winding bars that are part of the special offer for free garage door hardware.

Since we started this we have had a number of requests for substitutions.

For example, when someone is purchasing one of our torsion spring conversion kits. We find that they will sometimes ask to deduct the value of the free garage door hardware from the kit.

An image of garage door parts in clockwise order starting from top left: assembled 1/8 inch cable, 4-inch cable drums, 3 3/8 inch end bearing plates, and spring anchor bracket.

We have also had requests for part substitutions. For example, offering the better Freeway brand end bearings which cost significantly more than the standard bearings that come pressed into the end bearing plates.

As much as we like to help customers get the parts they need. We regret that we are unable to substitute parts.

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YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"

PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.