Posted June 8th, 2018 at 5:20 pm by Dan Musick
On our Standard Garage Door Torsion Springs page, we include a special offer for free garage door hardware or free winding bars.
Since we started this we have had a number of requests for substitutions.
For example, when someone is purchasing one of our torsion spring conversion kits. We find that they will sometimes ask to deduct the value of the free garage door hardware from the kit.
We have also had requests for part substitutions. For example, offering the better Freeway brand end bearings which cost significantly more than the standard bearings that come pressed into the end bearing plates.
As much as we like to help customers get the parts they need. We regret that we are unable to substitute parts.