Under most circumstances, you will be quoted prices for your custom high lift kit before submitting this form. If a spring pair cannot be immediately found or if your kit requires special calculations, the price of your kit will not be given as we will contact you shortly regarding the cost of your kit after performing further calculations.
If your ceiling height allows for more than 54 inches of high lift, you will have the option to convert over to commercial hardware for your high lift kit. If your ceiling height is at least twice your door height, you will have the opportunity to receive a quote for a vertical lift conversion kit.
We can also quote roof-line high-lift kits through this form, but if you want your door to open at more than 45 degrees from parallel to the garage floor, please contact us as your kit will need to be calculated manually.
Customers often ask if they can raise their doors even higher than our program allows. This link to our blog article titled, "High Lift - How High Can I Go?" should help answer any questions you may have.
IMPORTANT: Many of our high lift kit quotes and shipments are being delayed for several weeks because of incomplete information, including guesses at door weights and failures to follow measurements related to the tracks, floor and ceiling. Inquiries are also being delayed because of innacurate spring measurements, especially when customers enter their spring lengths. Please let us know if your spring length is the wound or unwound length, and we will adjust the door weight as needed. If you have questions about some of the information required, please contact us before filling out the inquiry. This will accelerate processing from inquiry to shipping of your high lift conversion kit.
Please bear in mind that once we have all the information, processing your order will normally require three to five days. The popularity of the high lift kits and the loyalty of our customers have required us to move employees around to support increased sales.
NOTE: The kit does not include tracks nor assembly unless you select them on the third page ahead. Most of our customers cut off the inside portions of their horizontal tracks to use for their vertical track extensions.
YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.