Adrian, a customer in Australia, found DDM Garage Doors online while in search of garage door rollers. With permission, I relay what he had to say after ordering and receiving the parts:
Hi Jean, Jim, and Team at DDM, I received the parcel on Saturday (took about 10 days).…
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The number of customers calling us to help convert their garage doors to high lift track systems has grown considerably over the past year. Furthermore, our ability to process high lift garage door conversions has always benefited from the input of our great technical staff, headed by owner Dan Musick.…
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Oh, the buzz that happens on the Web about garage door springs …
Extreme ranges of opinion and practice lurk everywhere. Some people say it’s illegal to sell them. Others advertise them to be as standard and common as pliers or wrenches.…
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When you buy garage door weatherstripping this winter season, beware of these common error issues en route to your purchase:
It is best to over-order a little than to undershoot.…
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With our dedicated garage door springs page, DDM makes it easier to buy garage door springs.
We’ve rounded up all the information you need to go from square one on springs to a completed order.
This page will help you learn what kind of spring system you have.…
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Customers ordering Clopay EZ-SET springs from DDM should be very careful when removing the old spring from the winder.
Below are sequenced pictures of how coins can be used to get the cone off the winder without damaging the plastic clips that hold the cone in place:
Left: Clopay EZ-SET winder with cone
Below: Loosen one side of the cone by carefully inserting a screwdriver and lifting
Next, insert two coins under the cone near the point it was loosened
Then, turn the winder clockwise until the other release point on the cone is accessible
Finally, carefully use a screwdriver to loosen the other release point, now visible
Believe me; you’ll save a lot more than the two pennies by being careful with this!…
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Among springs in the Chicago area, this has been a cool one. Therefore, people are parking their cars in garages more often, and garage doors are increasing cycles. This means garage door repair calls are increasing, as homeowners discover broken springs and parts.…
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Does your door operate with the Wayne Dalton TorqueMaster Spring system? I am pleased to announce that you can now order these directly from the Wayne Dalton TorqueMaster Torsion Springs page–with prices worth checking out!
TorqueMaster springs sell very well, and we wanted to streamline the ordering system to make them ready for our shopping cart.…
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DDM Garage Doors is very happy to have won the BBB 2010 Complaint Free Award. But as soon as we receive it, we realize that customer service excellence is an ongoing journey.
And we’d like to take this opportunity to say thanks to all our customers for their loyal support!…
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Garage door weatherstripping is not just for sealing anymore…
Sure, seals from the top down keep the garage free from energy loss, outside elements, and animal life, but now they make a great color-coordinated addition to doors with an oaken appearance – a trending door style.…
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Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.
Shelves packed with every part you need to fix your doors.
Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.
