Customer Input Archives - Page 4 of 5 - DDM Garage Doors Blog

Garage Door Spring Service – the Measure Of Our Success

Wednesday, November 9th, 2011 at 4:55 pm by Dan Musick

With permission, I share comments to me from Jim L. in Warren, MI regarding why he chose DDM to order his garage door springs:

An image of an installed garage door torsion spring.

…some feedback. I am ordering from your company because I value honesty, integrity, and old fashioned American customer service.

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Vertical Lift a Good Alternative to High Lift Garage Door?

Thursday, October 13th, 2011 at 9:27 am by Dan Musick

High lift or vertical lift? The answer is up to you.

A view of a vertical lift garage door.

I receive numerous calls every week from customers who want to raise the lift of their garage doors. Here are some considerations:

You may want a vertical lift system if your garage has at least the door’s height plus 18″ of room above your door’s original height AND…

a.…

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Garage Door Spring Customers Get Satisfaction From DDM

Friday, July 8th, 2011 at 3:28 pm by Dan Musick
A satisfied DDM Garage Doors, Inc. customer receiving his receipt for the purchase of garage door springs.

Customers needing garage door springs and garage door parts are giving much positive feedback about their experience with DDM lately.

I answer the phones for DDM on a daily basis, and I also receive a fair share of emails. I’m very pleased that so many of our satisfied customers contact us simply to relate how well their springs are working, how thorough the repair tutorials and instructions were, and how all of us at DDM contributed to their overall satisfaction.…

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Garage Door Weatherstripping Does More Than Seal

Monday, October 11th, 2010 at 4:58 pm by Dan Musick
An oak-looking door with its black exterior hinges and handles plus black top and side weatherstripping seals.

Garage door weatherstripping is not just for sealing anymore…

Sure, seals from the top down keep the garage free from energy loss, outside elements, and animal life, but now they make a great color-coordinated addition to doors with an oaken appearance – a trending door style.…

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Fixing Problems With Photo Eyes – A Surprising Idea

Monday, September 27th, 2010 at 7:33 am by Dan Musick
A bathroom tissue core laying on the ground.

Everybody wants sunshine. It warms the ground, makes plants grow for food and beauty, facilitates outdoor activities, gets children playing, and generally cheers the soul. It is majestic, “like a bridegroom coming forth from his pavilion” (Psalm 19:5).

But a photo eye for a garage door opener actually prefers the shade.…

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How Do You Use Garage Door Extension Springs?

Thursday, September 23rd, 2010 at 5:02 pm by Dan Musick
A child standing on green grass in front of a lake, where people use extension springs to launch boats.

On a garage door, right? Of course, we sell them for doors, but actually, we’re getting reports that some of our customers have found some interesting alternative uses for extension springs, some practical, some humorous.

At Dartmouth, they are being used to support antenna wires.…

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Save Money When Ordering Garage Door Parts Part 1

Wednesday, June 23rd, 2010 at 3:08 pm by Dan Musick
A person holding money showing how much can possibly be saved by purchasing garage door springs from DDM Garage Doors.

From time to time, DDM Garage Doors hits upon ways to assist our customers with cost savings when they order garage door springs or other parts. One such experience came recently when one of our customers ordered springs. We had him consider converting from longer 1 3/4″ springs to shorter 2″ springs while maintaining mechanical integrity. …

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La Grou Distribution Trusts DDM

Tuesday, April 27th, 2010 at 7:27 pm by Dan Musick
A La Grou Distribution's semi-trailer docked outside there warehouse facility.

DDM Garage Doors recognizes and appreciates La Grou Distribution for its business and loyalty over the years.

Chicagoland warehousing and distribution services from La Grou roll on since 1964. Notable among La Grou’s logistics prowess is many years of helping facilitate the summer favorite, “Taste of Chicago,” which sees millions of visitors annually from the US and even abroad.…

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Been Ripped Off?

Wednesday, August 6th, 2008 at 9:47 pm by Dan Musick

We frequently get calls from people around the country who have been swindled by dishonest garage door companies. Richard Kinch has exposed the tactics unscrupulous door companies use to rip off customers.

If you have been a victim, or if you would like to check out one of these companies before doing business with them, I suggest you check out www.ripoffreport.com

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Scam! Dealers Beware!

Thursday, August 23rd, 2007 at 8:44 pm by Dan Musick

As links to our door prices appear on the first page of a Google search of “garage door prices,” we tend to catch the first assaults of scam artists. Last year it was phone calls for an order from someone who was hearing impaired and had to type messages through a special service provided by the phone company.…

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Since 1997 the Gold Standard for Online Garage Door Parts

CUSTOMER SUPPORT HELP WANTED

Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.

Shelves packed with every part you need to fix your doors.

Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.