These instructions are only for replacing the rollers that are supported by the bottom brackets. This roller can be found just a few inches off the ground when the door is closed. For additional roller replacement instructions, visit our Top Roller Replacement or our Middle Roller and Hinge Replacement tutorials.
We have also made a video to help you replace your garage door rollers in order to provide you a more audio-visual option while preparing to do your repair. Caution: The video was NOT designed to REPLACE the instructions below. The video is designed to INFORM the instructions. Protect yourself from serious injury and your property from further damage by reading all of the instructions below in addition to watching the video.
|1. Pull the bottom section of the garage door toward the inside of the garage and remove the old roller. If the track still contains the roller, bend the track, as shown in step four. This will allow you to remove the roller from the track. It will be easier to replace the roller if you raise the door a few feet off the ground.|
|2. Examine the two guide holes for the roller. If they are not perpendicular to the surface of the rest of the bottom bracket, they are bent. Straighten the guide holes using the stem of the roller.|
|3. Insert the new roller in the bottom bracket. You will need to pull the bottom section toward the inside of the garage again to do this.|
|4. Bend the track below the roller, as shown if you have not done so already.|
|5. Lower the garage door to the point where the roller is next to the bent portion of the track.|
|6. Insert the roller in the track.|
|7. Straighten the track with a hammer. Caution: Do not hit the track where there is a roller. Doing so may damage the roller.|
YES, WE'RE OPEN FOR BUSINESS!Due to the Coronavirus and the Delta varation, we have changed our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way to do this is through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance and to place your order. When ready, we will call you and your parts will be available for pickup in the front entrance on the north side of the building. Longer items will be picked up on the south side loading dock. Please do not arrive until you have been notified that your order is ready.
COVID / DELTA VARIANT UPDATE! NO MASK, NO SERVICE! When picking up parts please wear a mask. If you don't bring one we'll gladly provide one. Please honor the six foot social distancing rule to protect yourself and our employees. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: COVID has interrupted global supply distribution chains resulting in unprecedented delays on incoming door and dock industry products. The result is limited availability of many products, three month delays on incoming shipments, and an inflationary rate of over 50% just this year on many of our products.
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.