These instructions are only for replacing the roller that is supported by the bottom bracket. This roller can be found just a few inches off the ground when the door is closed. Go here for our tutorial on replacing the roller on the top of the door. Go here for our tutorial on replacing a roller in the middle of the door.
We have also made a video to help you replace your garage door rollers in order to provide you a more audio-visual option while preparing to do your repair. Caution: The video was NOT designed to REPLACE the instructions below. The video is designed to INFORM the instructions. Protect yourself from serious injury and your property from further damage by reading all of the instructions below in addition to watching the video.
|1. Pull the bottom section of the garage door toward the inside of the garage and remove the old roller. If the roller is still contained by the track, bend the track as shown in step four. This will allow you to remove the roller from the track. It will be easier to replace the roller if you raise the door a few feet off the ground.|
|2. Examine the two guide holes for the roller. If they are not perpendicular to the surface of the rest of the bottom bracket, they are bent. Straighten the guide holes using the stem of the roller.|
|3. Insert the new roller in the bottom bracket. You will need to pull the bottom section toward the inside of the garage again to do this.|
|4. Bend the track below the roller as shown if you have not done so already.|
|5. Lower the garage door to the point where the roller is next to the bent portion of track.|
|6. Insert the roller in the track.|
|7. Straighten the track with a hammer. Caution: Do not hit the track where there is a roller. Doing so may damage the roller.|
IMPORTANT NOTE REGARDING LOCAL PICKUPS: DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"