These instructions are only for replacing the roller that is supported by the top fixture. This roller can be found at the top of the door. On most garage doors, it is located on the curved portion of the track, as shown. Separate tutorials provide instructions on replacing the bottom roller and replacing a roller in the middle of the door.
We have also made a video to help you replace your garage door rollers in order to provide you a more audio-visual option while preparing to do your repair. Caution: The video was NOT designed to REPLACE the instructions below. The video is designed to INFORM the instructions. Protect yourself from serious injury and your property from further damage by reading all of the instructions below in addition to watching the video.
|1. Remove the bolt that secures the roller retainer to the rest of the top fixture.|
|2. Remove the roller and retainer from the top fixture. To remove the roller from the track, you will need to angle the stem toward the inside of the garage.|
|3. Insert the new roller in the roller retainer.|
|4. Insert the new roller in the track. Again, you will need to angle the roller toward the inside of the garage for it to enter the track. Secure the retainer.|
YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.