About DDM Archives - Page 7 of 8 - DDM Garage Doors Blog

DDM Garage Doors Wins BBB 2010 Complaint Free Award!

Monday, February 21st, 2011 at 6:01 pm by Dan Musick
An image of the BBB 2010 Complaint Free Award that DDM Garage Doors received.

DDM Garage Doors is very happy to have won the BBB 2010 Complaint Free Award. But as soon as we receive it, we realize that customer service excellence is an ongoing journey.

And we’d like to take this opportunity to say thanks to all our customers for their loyal support!…

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Garage Door Springs and Parts Ordering Tips-Spring Anchor Brackets

Thursday, February 3rd, 2011 at 6:10 pm by Dan Musick
An image of a garage door spring anchor bracket.

If you need a spring anchor bracket, do you need hardware?

If the hardware is not accessible, order a Spring Anchor Bracket Kit. Look for the letter K toward the end of the part number.

For extra durability, select a spring anchor bracket with a freeway bearing.…

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Garage Door Parts–How To Avoid Common Mistakes When Ordering – Part 2

Wednesday, February 2nd, 2011 at 4:04 pm by Dan Musick
An image of a person measuring a torsion spring using a tape measure.

When measuring springs, this video on common errors when measuring garage door springs becomes the springboard (no pun intended) for getting the spring order right the first time.

The first and most critical mistake is to measure only one spring. Our trained order takers guide customers to measure both springs before suggesting replacements.…

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Garage Door Parts-How To Avoid Common Mistakes When Ordering – Part 1

Monday, January 17th, 2011 at 5:44 pm by Dan Musick

All garage door parts orders are not created equal.

An image containing three types of garage door cable drums.

Let’s say you’ve never ordered cable drums before and are not familiar with the pricing. You think “I need two,” so you put quantity “2” in the shopping cart. But drums come in pairs.…

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Garage Door Parts Page

Monday, November 8th, 2010 at 6:42 pm by Dan Musick
A screen print of the DDM's Garage Door Parts page.

How does the garage door — the largest moving part in a home and many businesses — stay together?

Parts — and lots of them.

The cold season has arrived in many parts of the country. We updated DDM’s Garage Door Parts page to address our customers’ needs.…

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Garage Door Weatherstripping

Wednesday, October 20th, 2010 at 5:33 pm by Dan Musick
An image of a black rectangle pertaining to an individual being left in the dark regarding garage door weatherstripping.

Are you afraid of the dark?

Garage door weatherstripping provides a new reason not to be. Go into your garage with the overhead door closed during daylight and turn off the lights. Now, look towards the big door. Can you see daylight?…

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Garage Door Weights – A Common Misconception

Saturday, September 11th, 2010 at 6:51 am by Dan Musick
An analog human scale used to weight a garage door.

The world has long since gone digital. We have digital cameras, mp3 storage, smartphones, DVDs, and on and on. In order to do a home garage door spring job, one might naturally think that the best way to weigh a garage door would be with a state-of-the-art digital scale.…

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Garage Door Springs Break During Fall and Winter

Tuesday, August 31st, 2010 at 3:47 pm by Dan Musick
Garage door torsion springs with winding cones.

The steel-coiled snake that is your garage door spring has had an easy summer, more than likely.

But as September begins, many homeowners may be using their garage doors more. Back to school means back to extra-curricular activities, meetings, sports, and more work hours.…

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Garage Door Springs and Parts Clearance Page Is Up!

Thursday, August 19th, 2010 at 5:11 pm by Dan Musick

Find a good deal on garage door springs and parts with our new clearance page. Some of these items are used slightly; others are overstock. In addition, all of them are reduced for clearance. So go and take a look–you may just find what you need.…

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DDM Garage Doors Top Website Features

Wednesday, August 18th, 2010 at 6:48 am by Dan Musick
A globe of the world showcasing how DDM Garage Doors has gone global.

Are you new to DDM Garage Doors? I thought I’d write a review of what I think of our top website features:

  1. “Find My Spring” Database

Heading the list, this database assists our customers with garage door spring ordering. You can search based on torsion spring inside diameter, wire size, spring length, and door height.…

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Since 1997 the Gold Standard for Online Garage Door Parts

CUSTOMER SUPPORT HELP WANTED

Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.

Shelves packed with every part you need to fix your doors.

Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.