Neal Secker, DDM Garage Doors Warehouse Manager - DDM Garage Doors Blog

Posted April 30th, 2015 at 4:03 pm by Dan Musick

An image of Neal Secker, warehouse manager, working hard in the warehouse.

Neal Secker forms an important link in the supply chain for DDM Garage Doors to local customers, North America, and the world.

Neal serves Christ as a warehouse manager at DDM. His primary responsibility is to oversee and participate in the daily operations of the warehouse. This includes inventory management, spring coning, product preparation, wrapping and packaging, and special crating projects. Furthermore, with DDM’s growing product catalog, his job scope expands all the time.

Working in conjunction with Dan and Jean Musick, Jim and Andrew in technical sales, and Jane in New Markets, Neal readies double-digit package counts virtually every day for UPS and USPS. Sometimes much more on Mondays. The work is hard – but Neal and his team are enthusiastic and up to the challenge.

Key Shop Members

Dave and Daryle are key shop members. Dave cuts the springs and prepares cable and other parts to required specifications throughout the day. When the late afternoon rolls in, activity heats up in the warehouse. Items must be weighed, labeled, and posted properly. Daryle comes in and helps the warehouse get all the shipments ready for pickup. All leave after completing a cache of packages overseen for quality control at every step, ready for the carriers’ pickups.

Dan Musick helped cast a special quality vision for Neal: “If this were easy, everybody would be doing it.” Therefore, with every package, Neal has learned to apply this maxim. Products such as standard torsion springs, TorqueMaster springs, extension springs, hardware, and rollers are heavy and hard and do not naturally lend themselves to enclosure. But Neal and his team strive for balance in providing customers with the most economical shipments possible while ensuring package safety.

A slide show of images showing how springs get prepared for shipment.

DDM Standard Torsion Springs Inventory

With Neal at the helm, “So, whether you eat or drink, or whatever you do, do all to the glory of God” (1 Corinthians 10:31) becomes a reality every day in the warehouse, and the vision is catchy throughout the office.

What can Neal Secker get ready for you?

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YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"

PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.