The two primary differences are in the track and the cable drums. When a standard-lift garage door is closed, the top roller rests at the bottom of the curved portion of the track, or just below it. High-lift garage doors have a longer straight portion of track between the top roller and the curved portion of the track (as pictured on the left). Vertical lift garage doors do not have any curved portions of the track. Instead, the garage door opens straight up and at a slight angle backward. The track is angled back slightly to let the door close as a wedge, as mentioned on our homepage.
Because the high-lift and vertical-lift garage doors open differently, these systems need different cable drums. Vertical-lift cable drums are not flat like standard-lift cable drums. Instead, the cable continually winds closer to the shaft on the drum as the garage door opens. High-lift cable drums are essentially a mixture of the vertical-lift and standard-lift cable drums. The first few times that the cable wraps around the drum, it moves closer to the shaft like a vertical-lift drum. At a certain point, however, the drum levels out, and the cable continues to wrap around the drum at a constant distance from the shaft like a standard-lift drum.
Most standard-lift cable drums have a very small portion of high-lift on the outside edge. This was added to cable drums once it was realized that the torsion springs must support the entire weight of the garage door until the top rollers reach the horizontal portion of the track. Although most people are inclined to think that some of the weight will be transferred to the curved portion of the track, this was not consistent with what was practically observed. This raised portion of the standard-lift cable drums allows the garage door to open without the torsion springs losing extra lift in the first portion of the door's travel.
If you are interested in converting from a standard-lift door to a high-lift garage door, see our High-Lift Conversion tutorial. If you have a residential door and you want to convert to a high-lift system, see our High-Lift Inquiry page after gathering the measurements listed in the tutorial to get a quote for a custom conversion kit.
YES, WE'RE OPEN FOR BUSINESS!Due to the Coronavirus and the Delta varation, we have changed our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way to do this is through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance and to place your order. When ready, we will call you and your parts will be available for pickup in the front entrance on the north side of the building. Longer items will be picked up on the south side loading dock. Please do not arrive until you have been notified that your order is ready.
COVID / DELTA VARIANT UPDATE! NO MASK, NO SERVICE! When picking up parts please wear a mask. If you don't bring one we'll gladly provide one. Please honor the six foot social distancing rule to protect yourself and our employees. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: COVID has interrupted global supply distribution chains resulting in unprecedented delays on incoming door and dock industry products. The result is limited availability of many products, three month delays on incoming shipments, and an inflationary rate of over 50% just this year on many of our products.
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.