In most Rite-Hite dock levelers, a ring rolls in the curve of a lip keeper as someone walks across the deck of the dock leveler. This allows the lip assist bar attached to the ring to push the lip up.
Over time, the bar connecting the ring and the lip assist bar wears out, and the ring is unable to stay on the track of the lip keeper. This indirectly prevents the lip from raising when someone pulls the pull chain.
This tutorial demonstrates how to properly replace a worn lip assist bar in a Rite-Hite dock leveler.
Additional information is available on our Dock Leveler Safety tutorial.
YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.