Please bear in mind that custom kits can be more expensive because we specify hardware that exceeds industry standards. You've probably heard stories of doors that fall apart after a few years. As a rough rule of thumb, you can count on paying $6.00 per pound of door weight plus an estimated $500 for shipping. For example, the hardware for a heavy 350 pound double wide wooden door could easily cost $2100 plus $500 for shipping, or a total of $2600.
Because of the extensive time and expertise required to process hardware kits, we require a $100 deposit to provide a quote for a hardware kit. This fee will be deducted from the final order amount.
Headroom is the space between the top of the door opening and the ceiling.
Vertical supports (or stiles) span across the width of the door providing stability while the door is being opened.
Nylon rollers are more expensive, and don't last as long, but are much quieter. Steel rollers are less expensive, last longer, but tend to be noisier.
The cycle life of a spring is the mathematical calculation of how many times a spring can be wound/unwound before breaking.
YES, WE'RE OPEN FOR BUSINESS!Due to the Coronavirus and the Delta varation, we have changed our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way to do this is through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance and to place your order. When ready, we will call you and your parts will be available for pickup in the front entrance on the north side of the building. Longer items will be picked up on the south side loading dock. Please do not arrive until you have been notified that your order is ready.
COVID / DELTA VARIANT UPDATE! NO MASK, NO SERVICE! When picking up parts please wear a mask. If you don't bring one we'll gladly provide one. Please honor the six foot social distancing rule to protect yourself and our employees. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: COVID has interrupted global supply distribution chains resulting in unprecedented delays on incoming door and dock industry products. The result is limited availability of many products, three month delays on incoming shipments, and an inflationary rate of over 50% just this year on many of our products.
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.