In this tutorial, we will show you how to replace the cone and spacer on your TorqueMaster torsion springs. There may come a time when your door will not go up and down anymore. You go in to replace the springs on your door, only to discover that the only thing wrong with them is that the cone has broken or the spacer has cracked. This is actually a much cheaper fix than if the spring itself breaks, as you can just order a new cone or spacer as opposed to having to get a whole new spring.
This process is best completed with a vice, a hammer, a screwdriver, a pair of vice grips, pipe wrench, and a cloth for getting some of the grease off if the cone becomes difficult to turn. There are parts in this video that do not apply to simply replacing the cone or spacer, and are for shipping the springs internationally, which is not a concern of most people completing this tutorial.
Both the TorqueMaster I and TorqueMaster II systems work fine with this process of taking off the cones and replacing the spacers. Whether you have springs with round cones, as we show in this tutorial and the accompanying video, or springs with hexagonal cones, the process will be the same for getting them replaced.
YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the recent outbreak of Coronavirus, however, we are changing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.