IMPORTANT NOTE: Due to COVID 19 we are currently not offering training, neither in our West Chicago facility nor at customer locations. We apologize for any inconvenience.
DDM Garage Doors, Inc. will come to your location and train your maintenance workers to fix your own overhead-type sectional garage doors. Labor rates run $400/hour with a minimum of eight hours, plus travel and lodging expenses. Hands-on training is for a maximum of four workers, but additional personnel may observe the sessions.
Here is a sample training schedule:
8:00am-12:00pm - Torsion Spring Replacement on large sectional overhead door, including spring winding and unwinding, counterbalance basics
12:30pm-4:30pm - Cable replacement, cable installation, roller replacement, track repairs, operator fundamentals and adjustments, special tools of the trade, preventive maintenance
Dock Leveler Training
Because of the variety of manufacturers and types of levelers we recommend training on location to address your specific training needs. About 18 manufacturers have produced three primary types of levelers: mechanical, hydraulic and air, along with edge of dock levelers. Before scheduling training we prefer to get information on the models and types of levelers you have. We also recommend a day of training for each type of leveler.
Now Available! Training at our West Chicago facility! Companies with only one or two men to train can now send them to us and save on the cost of garage door training. The cost is $1200.00 per man per minimum eight hour day. If there are two trainees on the same day, the cost is $1000 per man. For three the price is $900 per man, and for four the price is $800 per man. We provide lunch; your company provides travel and lodging.
In addition to seminar and travel costs a primary factor to consider is the difference in training. Training at our facility is broader and more generic; training at a customer's facility is specific to their unique applications. Because of space limitations dock leveler training is not available at our location.
YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the Coronavirus and the Delta varation, however, we are continuing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way to do this is through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock.
COVID / DELTA VARIANT UPDATE! NO MASK, NO SERVICE! When picking up parts please wear a mask. If you don't bring one we'll gladly provide one. Please honor the six foot social distancing rule to protect yourself and our employees. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: COVID has interrupted global supply distribution chains resulting in unprecedented delays on incoming door and dock industry products. The result is limited availability of many products, three month delays on incoming shipments, and an inflationary rate of over 50% just this year on many of our products.
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.