For over thirty years, Pioneer Dock Equipment has manufactured and distributed a large range of dock equipment. Located in Spring Hill Tennessee, they are able to provide nationwide sales through an extensive dealer network. Offering a full line of pit style dock levelers including mechanical, hydraulic and pneumatic levelers in various capacities, Pioneer also has mechanical and hydraulic edge of dock levelers available. For situations where a leveler pit is not available but the working loads exceed that of an edge of dock leveler, they offer a hydraulic top of dock leveler that will solve many retrofit dilemmas. In addition to their levelers, Pioneer has full lines of dock boards and ramps, seals and shelters, truck restraints, and dock accessories including control panels, bumpers, wheel chocks, operating lights, fans, traffic lights, and their Dura Jack pallet jack. Also offered under the Pioineer brand is their line of GuardIt products, including but not limited to overhead door protectors, track guards, mezzanine gates, down spout protectors and dock ladders.
YES, WE'RE OPEN FOR BUSINESS! DDM is considered a life-sustaining company because we are an internet retail company that provides essential products. Due to the Coronavirus and the Delta varation, however, we are continuing our local order pickup policy at our West Chicago location. To pick up an order you will need to order first. The quickest way is to order in advance through our online shopping cart. There you can select the local pickup option. Or, you can call 630-293-1337 for assistance, to confirm availability of parts, and to place your order. Once ordered, your parts will be available for pickup in the lobby of our north side front entrance. Longer items will be picked up on the south side loading dock. Please honor the six foot social distancing rule. Thank you for your patience and understanding as we all navigate this challenge together. More information is available on our blog titled DDM Adjusts to the COVID-19 Coronavirus. In the same article you will also find documentation and an answer to the question: "Is a garage door repair company a life sustaining business?"
PLEASE NOTE: DUE TO COVID-19 SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.
PLEASE NOTE: COVID has interrupted global supply distribution chains resulting in unprecedented delays on incoming door industry products. The result is limited availability of many products, three month delays on incoming shipments, and an inflationary rate of over 50% just this year on many of our products.