Contact Us
DDM Garage Doors, Inc.
1092 Carolina Dr. Unit 5
West Chicago, IL 60185
Fax
(630) 293-1526
PLEASE NOTE: SHIPPING TIMES ARE NOT GUARANTEED, EVEN ON NEXT DAY AND SECOND DAY SHIPMENTS. NORMAL TRANSIT TIMES DO NOT APPLY.
DDM Garage Doors, Inc. ships parts to all 50 states and to most parts of the globe where normal distribution systems can deliver our products. For information about shipping outside the US, see our international page.
Our parts catalog items are priced for national and international distribution and are, thus, lower than what garage door repair companies charge for the same parts.
Office hours for parts orders are normally from 8:00 AM to 6:00 PM Central Time Monday through Friday. Please use other means to contact us during off hours.
Customer Pickups are available at our warehouse which is located at 1092 Carolina Drive, Unit 5, in West Chicago, IL. Customers in Illinois and neighboring states are welcome to stop by and pick up parts instead of having them shipped. This allows for same-day do-it-yourself repairs. We do advise calling and having us check inventory first. Also, if you are picking up springs, we recommend you bring both springs or the measurements for both. There are no standard torsion springs. You can pay when you pick up the parts, or, if you prefer, you can order online and have the parts waiting for you when you arrive. Please note that if you come in from another state, and if you pick up parts here, you will be charged Illinois sales tax. The current rate here, subject to change, is 8.0 percent.
If you have any questions regarding torsion springs, see our Torsion Spring FAQs page before you order.
If you are ready to order, see our How to Order page.
Huge inventory of torsion springs for same or next day shipping! Here you will find all you need in the most common sizes of 1 3/4," 2," 2 1/4," and 2 5/8" inside diameter springs. Larger 3 3/4" and 6" inside diameter commercial and industrial springs may require a day or two to ship. You'll also find TorqueMaster Springs, Extension Springs, Self-Storage door springs, steel rolling door springs and springs for one piece single panel doors.
Shelves packed with every part you need to fix your doors.
Please note. Shipping times and costs have changed. Normal transit times are currently not guaranteed, even on next day and second day shipments. Shipping prices on items over eight feet have more than tripled.
