{"id":1190,"date":"2015-03-26T16:28:07","date_gmt":"2015-03-26T22:28:07","guid":{"rendered":"https:\/\/ddmgaragedoors.com\/blog\/?p=1190"},"modified":"2023-07-13T09:29:18","modified_gmt":"2023-07-13T15:29:18","slug":"updated-diy-instruction-library-to-serve-our-customers","status":"publish","type":"post","link":"https:\/\/ddmgaragedoors.com\/blog\/2015\/03\/26\/updated-diy-instruction-library-to-serve-our-customers\/","title":{"rendered":"Updated DIY Instruction Library to Serve Our Customers"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><a href=\"https:\/\/ddmgaragedoors.com\/diy-instructions\/\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"254\" src=\"https:\/\/ddmgaragedoors.com\/blog\/uploads\/2015\/03\/screenshot1-300x254.jpg\" alt=\"An image of the DIY Garage Door Instruction Library page on the site.\" class=\"wp-image-1191\" srcset=\"https:\/\/ddmgaragedoors.com\/blog\/uploads\/2015\/03\/screenshot1-300x254.jpg 300w, https:\/\/ddmgaragedoors.com\/blog\/uploads\/2015\/03\/screenshot1.jpg 924w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/figure>\n\n\n\n<p>About ten years ago, we uploaded our first page of DIY instructions now titled &#8220;<a href=\"https:\/\/ddmgaragedoors.com\/diy-instructions\/replace-garage-door-torsion-springs.php\">How to Replace Garage Door Torsion Springs<\/a>.&#8221;<\/p>\n\n\n\n<p>Over the years, we added additional instructions, and about five years ago, we linked 10 or 15 tutorials to our <a href=\"https:\/\/ddmgaragedoors.com\/diy-instructions\/\">DIY Instructions Page<\/a>. We soon discovered that many of our customers like videos. Therefore, we created the <a href=\"https:\/\/www.youtube.com\/user\/DDMGarageDoors\/videos\">DDM Garage Doors YouTube Channel<\/a> to help them fix a variety of garage door and opener problems.<\/p>\n\n\n\n<p>We continued producing videos that were linked to different parts of our site. As a result, we decided a few months ago to link all our instructions to a single page. I gave this task to Nate Rupsis, a software engineering student, who is now taking classes at the College of DuPage in Glen Ellyn, IL.<\/p>\n\n\n\n<p>With the increasing number of tutorials, we thought it would be appropriate to introduce the term &#8220;Library&#8221; into the page title.<\/p>\n\n\n\n<p>I frequently ask God what I should do in the business, and almost always, the thought comes to me: &#8220;<a href=\"https:\/\/ddmgaragedoors.com\/blog\/2017\/11\/03\/wwjd-what-would-jesus-do\/\">Serve the customer<\/a>.&#8221;<\/p>\n\n\n\n<p>And this we endeavor to do. This is simple, but not easy. Writing is tedious. When developing instructions becomes a struggle, I remind myself and our employees that if anyone could do it, everyone would do it, and we&#8217;d be without our jobs.<\/p>\n\n\n\n<p>One of the treasures we enjoy in this business is the satisfaction customers express when they succeed at a project they weren&#8217;t sure they could do. As one DIY-er expressed on a <a href=\"https:\/\/ddmgaragedoors.com\/guestbook.php?page=2\">recent guestbook entry:<\/a> &#8220;Thank you so much for making this information available. Last night I was able to replace the torsion springs on my garage door without incident. Today I am a hero in my home. . . My garage door works better now, and is balanced better than it ever has been.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About ten years ago, we uploaded our first page of DIY instructions now titled &#8220;How to Replace Garage Door Torsion Springs.&#8221; Over the years, we added additional instructions, and about five years ago, we linked 10 or 15 tutorials to our DIY Instructions Page. We soon discovered that many of our customers like videos. Therefore, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,3,5],"tags":[4543,491,346],"class_list":["post-1190","post","type-post","status-publish","format-standard","hentry","category-about-ddm","category-news","category-technical-support","tag-customer-service-excellence","tag-diy-garage-door-repair","tag-diy-instructions"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Updated DIY Instruction Library to Serve Our Customers - DDM Garage Doors Blog<\/title>\n<meta name=\"description\" content=\"We enjoy creating DIY Instructions and YouTube videos that guide our customers in fixing a variety of garage door and opener problems.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ddmgaragedoors.com\/blog\/2015\/03\/26\/updated-diy-instruction-library-to-serve-our-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Updated DIY Instruction Library to Serve Our Customers\" \/>\n<meta property=\"og:description\" content=\"We enjoy creating DIY Instructions and YouTube videos that guide our customers in fixing a variety of garage door and opener problems.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ddmgaragedoors.com\/blog\/2015\/03\/26\/updated-diy-instruction-library-to-serve-our-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"DDM Garage Doors Blog\" \/>\n<meta property=\"article:published_time\" content=\"2015-03-26T22:28:07+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-07-13T15:29:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ddmgaragedoors.com\/blog\/uploads\/2015\/03\/screenshot1-300x254.jpg\" \/>\n<meta name=\"author\" content=\"Dan Musick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dan Musick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ddmgaragedoors.com\/blog\/2015\/03\/26\/updated-diy-instruction-library-to-serve-our-customers\/\",\"url\":\"https:\/\/ddmgaragedoors.com\/blog\/2015\/03\/26\/updated-diy-instruction-library-to-serve-our-customers\/\",\"name\":\"Updated DIY Instruction Library to Serve Our Customers - 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