Service Prices
Note: Prices Subject to Change
Service area for residential repair work includes primarily DuPage and Kane Counties, but we also service the larger Chicago market as time allows.
Service hours for local repairs are 8:00 to 9:00 PM M-F and 8:00 AM to 6:00 PM Saturday. We also take emergency calls during the night, but calls after 9:00 PM are billed at $126.00 per hour.
Service calls for residential garage door repairs are billed at $88 per hour, including a maximum of 1/2 hour travel. The minimum service call is for one hour, and most service calls take from one to one and a half hours.
Torsion spring and extension spring replacements are normally billed at flat rates. Single-car spring replacements for 8 X 7 and 9 X 7 doors run $145.00. Double-car replacements for 16 X 7 doors run $195.00. If you have two torsion springs we recommend replacing both at the same time. If you prefer to replace only one of them the price would be $130. Add $20.00 per spring for doors that are 7'6" or 8' high, and add $20.00 per spring for doors that are 17' or 18' wide. If the door has more than two springs or heavier springs than normal, replacement will be billed at time and materials. These usually cost $225-275.
Broken cables sell for $15.00 plus tax each for torsion and $18.00 plus tax each for extension spring doors. Labor usually runs $84.00 to $126.00.
Warranty for service includes 90 days parts and labor. Spring warranties cover parts and labor for two years. Warranty coverage is based on normal use and does not cover abuse or acts of God.
Frequently-Asked Questions:
1. Should I change one spring or both springs on a double-wide door?
We normally recommend replacing both because they normally wear at the same rate, and they usually break within six months of each other. They wear out like car tires, only you can't tell from looking at them when they are ready to break. Springs break because every time the door opens and closes, the spring wire bends a little. You may have broken a paper clip or a piece of wire before by bending it back and forth. This is what happens to springs. If the spring that is not broken has been replaced in the previous year or two, we do not recommend replacing it. If the other spring looks like it has been replaced, but no one knows, I usually ask the custome to decide. Newer springs usually look black. Older springs have an orange tint from rust.
2. Should I replace one or both cables?
Unlike springs, cables do not normally wear at the same rate. Some cables rust at the bottom from exposure to salt only on one side of the door. Many cables fray because of a rough spot on only one of the cable drums. I never recommend replacing both cables unless I see a problem with the other cable.
